FTC Drops Bombshell Lawsuit: Wyndham’s Epic Failures Exposed – Your Personal Info Sold to Russia!

FTC Drops Bombshell Lawsuit: Wyndham’s Epic Failures Exposed – Your Personal Info Sold to Russia! Read More »

Hotels

The Federal Trade Commission has filed a lawsuit against Wyndham Worldwide Corporation and three of its subsidiaries, alleging data security failures that resulted in three data breaches at Wyndham hotels within a span of less than two years. The FTC claims that these failures led to fraudulent charges on consumers’ accounts, millions of dollars in fraud losses, and the export of hundreds of thousands of consumers’ payment card account information to an Internet domain address registered in Russia.

This legal action is part of the FTC’s ongoing efforts to ensure companies uphold their promises regarding privacy and data security. According to the complaint, Wyndham’s privacy policy misrepresented the security measures taken to protect consumers’ personal information, resulting in substantial consumer injury. The FTC asserts that these security practices were both unfair and deceptive, violating the FTC Act.

Despite Wyndham and its subsidiaries licensing the Wyndham name to around 90 independently-owned hotels, the FTC claims that the repeated security failures exposed consumers’ personal data to unauthorized access. The defendants allegedly neglected to implement necessary security measures such as complex user IDs and passwords, firewalls, and network segmentation.

The breaches allowed intruders to install “memory-scraping” malware on Wyndham-branded hotels’ property management system servers, gaining access to sensitive payment card information. The compromised security procedures led to over 500,000 payment card accounts being compromised, with hundreds of thousands of payment card account numbers exported to a domain registered in Russia.

The FTC contends that, even after the first breach, Wyndham failed to address known security vulnerabilities, detect unauthorized access, or follow proper incident response procedures. Consequently, Wyndham’s security was breached two more times in less than two years.

The defendants in the case include Wyndham Worldwide Corporation, its subsidiary Wyndham Hotel Group, LLC, Wyndham Hotels and Resorts, LLC, and Wyndham Hotel Management, Inc.

The Commission voted 5-0 to authorize staff to file the complaint, with Commissioner J. Thomas Rosch concurring in the filing but dissenting from including Count II. The complaint was filed in the U.S. District Court for the District of Arizona.

It’s important to note that the filing of the complaint by the Commission indicates a belief that the law has been or is being violated, and it is not a finding or ruling that the defendants have actually violated the law. The FTC’s role is to work for consumers, preventing fraudulent, deceptive, and unfair business practices, and providing information to help consumers spot, stop, and avoid such practices.

Delta’s Daring Landing Revealed – How a Smartphone Stirs Controversy in the Skies!

Delta’s Daring Landing Revealed – How a Smartphone Stirs Controversy in the Skies! Read More »

Airlines

A Delta Air Lines passenger, who confessed to using an electronic device last month to record a bird strike shortly after takeoff, has received a warning from the Federal Aviation Administration (FAA) to adhere to regulations or face potential penalties in the future.

The flight destined for Los Angeles had to make an emergency landing at John F. Kennedy International Airport in New York on April 19 due to an engine issue caused by a bird strike, an incident captured on video by Grant Cardone.

Following widespread media attention, the FAA conducted an investigation and issued a letter to Cardone. The video depicts a group of birds striking the right engine, leading to its shutdown.

James Giles, FAA supervisory principal operations inspector, wrote in the letter to Cardone, “We have considered all the facts. Instead of pursuing legal enforcement action (a civil penalty), we are issuing this letter, which will be on record for two years. After that period, the record will be expunged.”

The FAA mandates that portable electronic devices must be turned off during critical phases of flight to prevent interference with the aircraft’s navigation and communication systems.

Cardone, in an interview with CNN’s Soledad O’Brien, stated, “I don’t believe I’m above the law or that anyone should be.” He argued that the idea of a device causing a plane to crash is absurd, emphasizing that a significant percentage of passengers carry smartphones and tablets.

Cardone, who claims to have flown thousands of flights, highlighted the inconsistency, suggesting that if these devices were genuinely dangerous, the FAA should outright ban them from planes.

Despite Cardone’s assertion, the FAA stressed that Delta adheres to regulations when flight attendants instruct passengers to turn off and stow electronic devices “for safety reasons.” The FAA warned Cardone that failure to comply during critical flight phases and emergencies could jeopardize the safe outcome of a flight.

Fortunately, the plane landed safely with no reported injuries. Cardone concluded, “If these electronics are truly hazardous to the public, the FAA has a responsibility to ban them from planes today.”

From Fires to Cover-ups: The Dark Secrets the Cruise Industry Doesn’t Want You to Know!

From Fires to Cover-ups: The Dark Secrets the Cruise Industry Doesn’t Want You to Know! Read More »

Travel

The Cruise Industry: A Troubling Spiral

Recent events in the cruise industry paint a grim picture of an industry seemingly spiraling out of control. Royal Caribbean, a major player in the market, reported a significant 40% drop in net income for the first quarter of this year, citing the Costa Concordia tragedy as a contributing factor. However, CEO Richard Fain downplayed the long-term impact of the incident, stating, “We did not expect the impact of the tragedy to be long term, and we are seeing evidence the effects are waning.”

Despite Fain’s reassurances, subsequent cruise disasters have continued to make headlines. The Costa Allegra experienced a disabling fire just a month after the Concordia incident, floating perilously close to waters frequented by pirates. These incidents understandably create unease among families considering cruise vacations. Even satirical pieces like Andy Borowitz’s “Citing Safety Concerns, **Somali Pirates Refuse to Board Cruise Ships – Fires, Capsizings Top Pirates’ Concerns” resonated with cruise enthusiasts, highlighting the growing skepticism surrounding cruise safety.

The Star Princess scandal added fuel to the fire when the cruise ship passed by a disabled fishing boat, resulting in the tragic deaths of two young men. Princess Cruises, owned by Carnival, faced severe backlash as the public learned of the cruise ship’s apparent indifference to the distressed boat and pleas for assistance from passengers.

The month began with disturbing reports of a Carnival security officer and housekeeping manager allegedly strip-searching a girl on the Carnival Sensation, including making her remove her tampon. These incidents raise serious concerns about the conduct within the industry.

While Fain was quick to point fingers at his competitor (Carnival) for Royal Caribbean’s sinking profits, he omitted mentioning the Azamara Quest’s serious engine fire that disabled the vessel. Despite declining bookings and increased operational costs, Fain still pocketed a substantial $5,900,000.

CBS suggested that the declining profits at Royal Caribbean were due to passengers being “spooked by the high profile cruise problems.” Adding to the industry’s woes, an engine room fire broke out on Royal Caribbean’s Allure of the Seas, marking the 80th cruise fire in the last 22 years. The Miami Herald, typically supportive of the cruise industry, relayed the cruise line’s PR statement that the fire was “small and quickly extinguished,” leaving many unconvinced.

Even more alarming was a story that the Miami Herald chose not to cover: a Cunard cruise line youth counselor admitting to sexually abusing 13 boys on three Cunard Cruise ships over four years. The lack of media coverage on such a shocking revelation raises questions about the industry’s accountability and the safety of passengers, especially children.

With cruise executives earning exorbitant salaries compared to their staff and numerous incidents of accidents, indifference, and even criminal activities, the cruise industry appears to be careening out of control. The focus on profit over passenger safety and the industry’s failure to address and rectify these issues raise serious concerns about its future.

Hotel Utica: A Phoenix Rising – The Rebirth of Utica’s Architectural Gem!

Hotel Utica: A Phoenix Rising – The Rebirth of Utica’s Architectural Gem! Read More »

Hotels

In March 1909, a group of Uticans returned home from Washington, having attended the inauguration of Utica native James Schoolcraft Sherman as the 27th Vice President of the United States. Conversations among them likely revolved around the need for an elegant hotel in Utica.

F.X. Matt, the founder and president of the West End Brewery, expressed admiration for the Raleigh Hotel they stayed in, sparking a discussion about the necessity of a similar establishment in Utica. Thomas Johnson, the former operator of Bagg’s Hotel, agreed, noting the aging state of Bagg’s Hotel and the excellence of the Hotel Martin on Bleecker Street.

William Risinger, principal of the Utica School of Commerce, emphasized the city’s growing population, suggesting the need for a luxurious, fireproof hotel to accommodate increasing visitors and conventions. Upon their return to Utica, they promptly took action.

The Utica Hotel Corp. was formed with a capital of $300,000, acquiring land at Lafayette and Seneca streets to build a 10-story, 300-room, fireproof hotel. The Johnson Hotel Company, led by Thomas and Delos Johnson, leased the completed hotel for $610,000. The Utica Observer hailed the Hotel Utica as “the most beautiful, thoroughly modern hotel between New York City and Chicago.”

The hotel’s grand opening took place on March 11, 1912, attracting significant attention. Constructed with the finest materials, including marble, mahogany, walnut, and oak, the lobby featured massive marble pillars, a reading and writing room, and a newsstand offering newspapers from around the world.

A mezzanine led to a large ballroom furnished in the Louis XV style, while a Gentlemen’s Café and Grille, initially “for men only,” soon welcomed female patrons. The opening night dinner served more than 1,200 people, with men in tuxedos and women in elegant gowns.

The Hotel Utica thrived for 14 years, prompting a four-story, 50-room expansion in 1926. Offering affordable rates and luxurious accommodations, it became a popular choice. However, in 1972, the hotel closed its doors due to a “leisurely decline,” rising operating costs, and increased competition from new motels.

Subsequently, the building housed the Hunter house, an adult care facility. In 1998, Joseph R. Carucci and Charles N. Gaetano purchased the property, embarking on a multimillion-dollar renovation. The new Hotel Utica opened in 2001, restoring the historic establishment to its former glory.

Jobocalypse Now: The Unbelievable Reality of American Airlines’ Massive Layoffs!

Jobocalypse Now: The Unbelievable Reality of American Airlines’ Massive Layoffs! Read More »

Airlines

American Airlines announced its intention to slash 13,000 jobs from its current workforce of 88,000, making it the third-largest airline in the nation. The bulk of the cuts, totaling 4,600, will be concentrated in the airline’s maintenance operations, with an additional 4,000 ground worker positions and 2,300 flight attendant roles set to be eliminated.

In a letter addressed to American employees, CEO Thomas Horton, who heads American Air’s parent company, AMR Corp., stated, “We will end this journey with many fewer people. But we will also preserve tens of thousands of jobs that would have been lost if we had not embarked on this path.”

Management roles will see a reduction of 1,400 employees, with pilots facing the smallest cut at 400 positions. Negotiations between the airline and its unions will now take place to discuss the company’s cost-cutting plans. However, if concessions cannot be reached through negotiation, management retains the option to seek court-imposed changes through bankruptcy proceedings.

Horton did not specify the timeline for implementing the layoffs but emphasized the need for swift changes amidst existing uncertainties. Union officials expressed reluctance to accept the company’s proposals, with Laura Glading, president of the Association of Professional Flight Attendants, describing the plans as “despicable.”

The company aims to achieve annual savings of over $1.25 billion in labor costs, necessitating a 20% reduction in costs across all work groups, including management. To mitigate the impact, American Airlines is offering employees a profit-sharing plan and intends to continue providing annual pay increases.

The airline also revealed plans to shift its underfunded pension plans to the Pension Benefit Guaranty Corp., a government agency, as part of cost-cutting measures. However, the Pension Benefit Guaranty Corp. voiced opposition to this move, citing the airline’s estimated $10 billion underfunded pensions and the need for exploring alternatives.

Additional savings will come from restructuring debt and leases, retiring older planes, and optimizing supplier contracts. AMR Corp. aims for total cost cuts of $2 billion annually and is seeking an additional $1 billion per year in improved revenue through better aircraft utilization and enhanced product offerings.

While suggestions of hub closures, carrier breakup, or mergers with other airlines have circulated, Horton maintained that such outcomes would not be in the best interests of American, its stakeholders, or its employees. The company is currently in discussions with the major unions representing its workers to navigate through these significant changes.

Stars, Stripes, and Soaring Stats: U.S. Tourism’s Blockbuster Year!

Stars, Stripes, and Soaring Stats: U.S. Tourism’s Blockbuster Year! Read More »

Travel

The United States hospitality industry received a major boost in 2011, as the country set a new all-time high for international visitor arrivals. According to fresh data from the U.S. Commerce Department, over 62.3 million overseas tourists visited America last year, an increase of 4.2% compared to 2010.

This influx of foreign visitors substantially benefited the U.S. economy. Total spending by international tourists rose 13% to reach $152.4 billion for the year. The lion’s share of this spending ($115.7 billion) went towards food, hotels, retail, transportation, entertainment and other tourism-related goods and services. The remaining $36.7 billion consisted of payments to U.S. airlines for international airfare.

The travel boom was fueled by growth from both traditional and emerging markets. As usual, Canada and Mexico accounted for over half of all international arrivals in America, reflecting the ease of access for our immediate neighbors. But the U.S. also enjoyed rising visitation from overseas travelers, who are especially coveted by the tourism industry. Overseas visitors tend to take longer trips and spend more per day than those from neighboring countries. In 2011, overseas arrivals increased by 5.8% to 27.9 million, representing 44.8% of all foreign visitors to America. This share has been steadily rising over the past decade.

When looking at world regions, Western Europe remained the largest source of overseas tourists by far. Nearly 12 million Western Europeans visited the U.S. in 2011, thanks to America’s historic ties with countries like the United Kingdom, Germany, and France. There are concerns however that Europe’s ongoing economic crisis could hamper future growth from that region.

Therefore, tourism officials were encouraged by the strong performance in 2011 from several fast-growing, long-haul markets. Arrivals from South America, for example, surged 15.6%. Australia and New Zealand sent 13.5% more visitors. Eastern Europe and the Middle East also posted double-digit growth at 11% and 10.2% respectively.

Among individual countries, China registered the biggest jump with arrivals soaring 36%. Brazil and Australia also recorded impressive double-digit increases. Meanwhile, arrivals from Japan declined slightly, resulting in more modest 3.2% growth for Asia overall. But momentum continues to build from China and throughout the Asia-Pacific region.

Within the top 10 source markets, the United Kingdom was a notable laggard. The U.K. has long been America’s largest overseas tourism market. But arrivals remain well below their peak of 4.7 million in 2000. The U.K. sent just 3.8 million visitors to the U.S. in 2011 as the country struggled with economic malaise.

In summary, international tourism hit new heights in the U.S. during 2011 across metrics like visitor volume, market share, spending, and arrivals from high-potential regions. This growing global demand presents a major opportunity for America’s travel and hospitality sectors.

Shocking Trends: Why Millions Ditch Planes for Cars This Holiday Season!

Shocking Trends: Why Millions Ditch Planes for Cars This Holiday Season! Read More »

Travel

‘Tis the season of bustling roads and holiday cheer, and amid the festive chaos, Gigi Barnett is navigating the rush for Christmas getaways. This year, a noticeable surge in car travel has taken center stage, while plane ticket sales experience a corresponding decline. Regardless of the chosen mode of transportation, the anticipation is palpable, with millions gearing up for holiday escapes.

As the holiday travel season kicks off nationwide on Friday, airports become hubs of activity, witnessing the comings and goings of eager travelers. For some, the convenience of road travel is evident, with its flexibility and ability to avoid the constraints of a fixed schedule. However, others opt for the swiftness and comfort of air travel, despite the challenges it may pose.

The Schoenfeld twins, in deliberating their travel plans, found a road trip less appealing, opting for the ease of air travel. “In a plane, you can just get up and go straight instead of taking all those curvy roads,” expressed one of the twins. The sentiment echoes a growing trend seen this year, where more individuals are breaking away from the tradition of spending the holidays closer to home.

In the early hours of the morning, the Walker family embarked on a multi-modal journey, starting with the Bolt bus in Manhattan and transitioning to the Amtrak in Baltimore. Their destination? The enchanting realms of Disney in Orlando. Yvette Walker, an airplane passenger, shared her excitement about departing from the usual holiday routine. “I’ve never gone away for Christmas. I’ve always stayed home. That’s why I want to do it,” she remarked, capturing the essence of this year’s holiday travel spirit.

This year, the travel landscape reveals a departure from the norm, with more individuals willing to venture beyond local boundaries after spending the last few holidays in close proximity. Notably, despite a rise in gas prices, road travel continues to be the favored mode of transportation, according to AAA. Even as plane travel sees an 11 percent decrease nationally, the allure of scenic road trips holds strong.

Some travelers, like the Schoenfeld twins, acknowledge the potential monotony of road travel, with one noting, “It was boring, and I barfed twice.” Yet, for many, the sacrifice seems worthwhile, especially when it comes to being with loved ones during the holiday season.

However, the joy of holiday travel comes with its set of challenges, with the possibility of being stranded acting as a damper on the festivities. To ensure a smooth journey, experts advise checking flight statuses for timeliness and addressing any car issues before embarking on road trips. With careful planning, these holiday adventurers are set to create lasting memories, whether soaring through the skies or cruising down scenic roads.

Haiti Gets a New Marriott Hotel Thanks to a Surprising Celebrity Benefactor

Haiti Gets a New Marriott Hotel Thanks to a Surprising Celebrity Benefactor Read More »

Hotels

Two years post the devastating 7.0-magnitude earthquake that ravaged Haiti’s capital, a noteworthy initiative facilitated by the charitable foundation of former President Bill Clinton is set to bring additional accommodation options to Port-au-Prince – in the form of a $45 million hotel.

Addressing the limited capacity of the city, which currently has only around 500 functional hotel rooms, the future hotel’s owner and operator emphasized the crucial need for space to house aid workers, potential investors, and other visitors, as outlined in a news release on Monday.

The hotel, with 173 new rooms, is owned by Caribbean cell phone provider Digicel and is expected to generate 175 new job opportunities. Upon completion in 2014, Marriott Hotels and Resorts will take over the hotel’s operations, with construction slated to commence in 2012.

Former President Clinton commended the project for its job creation and potential to attract visitors, expressing his appreciation in a statement released by the William J. Clinton Foundation. “My foundation has collaborated with both Marriott and Digicel, encouraging them to forge this partnership,” stated the president.

The collaborative efforts involved the Clinton Foundation visiting proposed construction sites alongside the involved parties, facilitating introductions to the Haitian government and the Haitian Tourism Association, according to statements from Digicel and Marriott.

Haiti’s largest private investor and cell phone provider, Digicel, asserted its commitment to philanthropy, highlighting its charitable contributions to the Clinton Global Initiative.

President Clinton’s involvement in Haiti dates back to shortly after the January 12, 2010, earthquake, where he was appointed as a U.N. special envoy to Haiti. In response to President Barack Obama’s request, Clinton, along with former President George W. Bush, established the Clinton Bush Haiti Fund to raise funds for relief and recovery efforts in Haiti.

The earthquake, with a magnitude of 7.0, claimed the lives of approximately 316,000 people and profoundly affected about 3 million out of Haiti’s 9 million residents, according to the United States Agency for International Development (USAID).

Qantas Shuts Down Entire Fleet! Find Out the Shocking Reason Behind the Airline’s Drastic Move!

Qantas Shuts Down Entire Fleet! Find Out the Shocking Reason Behind the Airline’s Drastic Move! Read More »

Airlines

Qantas has decided to ground its entire fleet and implement a lockout of its staff in response to ongoing industrial action by unions. The airline is currently in a dispute with pilots, ground staff, and engineers regarding issues such as pay, conditions, and job outsourcing abroad.

In an unexpected move, Qantas CEO Alan Joyce announced that all domestic employees involved in the dispute would be locked out starting at 8 pm (AEDT) on Monday, with the immediate grounding of the entire fleet. This grounding applies indefinitely to both international and domestic flights.

The decision, according to Mr. Joyce, is a response to what he deemed as the unions’ extreme demands, which he believes are harming the airline’s strategy and brand. The impasse involves three unions: the Australian and International Pilots Association (AIPA), the Transport Workers Union (TWU), and the Australian Licensed Aircraft Engineers Association (ALAEA).

QantasLink and Jetstar are exempt from the grounding. The dispute is expected to go before the industrial relations commission soon.

The Australian government, informed about the plan for the first time this afternoon, expressed concern about the future of Qantas, its workforce, and the impact on the public. Transport Minister Anthony Albanese emphasized the need for a sensible resolution and stated that the government would apply to Fair Work Australia over the dispute.

Qantas CEO Alan Joyce expressed regret for the necessary course of action, placing the responsibility on the unions to decide the extent of the harm they wish to inflict on the airline and its stakeholders.

Passengers affected by the grounding are advised to contact Qantas for assistance. The airline will provide hotel accommodation and alternative flights for those mid-journey, as well as refunds and ticket transfers for canceled flights. The situation will be communicated through the airline’s website, Facebook page, and Twitter.

Passengers around the world are facing disruptions, with some expressing frustration and disbelief over the abrupt grounding. International leaders and CHOGM delegates in Perth are among those affected. The unfolding situation has left many travelers scrambling for alternative arrangements.

The Real Reason You Can Get Crazy Cheap Flights on September 11th

The Real Reason You Can Get Crazy Cheap Flights on September 11th Read More »

Travel

Do Travelers Still Avoid Flying on September 11th?

In the years immediately following the tragic events of September 11, 2001, many air travelers were extremely hesitant to fly on the anniversary date of the attacks. But over time, has this reluctance to fly on 9/11 persisted?

In 2002 and 2003, the two years after the attacks, airlines reported significantly reduced bookings and passenger loads for flights on September 11th specifically. To encourage wary travelers, some carriers dramatically slashed their flight schedules for that date and even offered free tickets to those willing to fly. On the anniversary day itself, airports across the country saw air traffic plunge by as much as 50% compared to normal levels.

However, as the years passed after 9/11, this marked hesitance to fly on the anniversary date steadily declined among American air travelers. Data from the Bureau of Transportation Statistics shows the typical seasonal dip in air travel demand during the month of September was much more pronounced in 2002 and 2003, but had returned to normal pre-9/11 levels by 2005.

There is some evidence indicating ticket prices are slightly lower for September 11th flights, likely due to marginally reduced passenger demand on the anniversary date. The travel website Expedia reports this trend of cheaper 9/11 airfares lasted until approximately 2009 or 2010 before disappearing altogether. This year in particular, Expedia says September 11th is already slated to be the most popular and busy air travel day of the entire month.

Meanwhile, an analysis conducted by the airfare comparison website FareCompare found no tangible difference in ticket prices between flights this coming Sunday on 9/11 and those departing the weekends right before and after. So last-minute deals sparked specifically by 9/11 fears seem very unlikely at this point.

The extreme hesitance to fly on the anniversary of 9/11 in the immediate years after the attacks has widely faded over the last decade. September 11th no longer deters or disrupts air travel patterns across the country like it did in those early years. The emotional trauma of the date has diminished enough that most Americans once again feel comfortable flying on 9/11.