The Ariston Theater in Sanremo – Spetteguless.it
Almost everything is prepared for the start of the 74th edition of the Sanremo Festival and, as is often the case on such occasions, problems arise at the last minute. A big problem for Amadeus and its employees, who now have to remedy the situation.
Amadeus with Marco Mengoni in Sanremo – Spetteguless.it
As is often the case in such situations, even an event as important as the Sanremo Festival is not free from last-minute twists and unexpected events. And considering that until recently everything was going smoothly: Amadeus had been arriving on the Riviera for days to oversee the final preparations, One by one the singers arrived for the first sound checks and the new scenography was also presented. And instead there were initial setbacks for the host.
The Veronese presenter, one of Rai's most famous faces, will host the music event for the fifth time after taking the helm from 2020, bringing the festival to an unprecedented level of audience. This year 2024 will be his last time on the Sanremo stage (apart from short-term considerations) and the artist has never hidden that preparing the event is not that easy, quite the opposite. Now comes this new “tile” that the host must solve with the technical staff in the shortest possible time, as there are only a few days left until February 6th.
First problems for Sanremo: Amadeus has to act
Online sales of tickets for Sanremo 2024 opened on January 23: seats at quite high prices, but that did not stop fans from storming the website www.sanremo2024.aristonsanremo.com. own The high traffic caused the website to crash, with very long waiting times and often even the impossibility of buying the coveted tickets. A significant problem that also came to the attention of Codacons.
Amadeus with Rosario Fiorello – Spetteguless.it
Many Users complained to the association and reported the poor service: In many cases, despite being connected since the early hours of January 23rd, they were “moved” to some kind of waiting room where they waited for up to 4 hours or more. In some cases, once they arrived at the ticket purchase page, they were redirected back to the waiting room, wasting more hours and making the purchase impossible.
“We ask Rai to provide explanations to users who have been waiting since this morning for a ticket to the event, not only wasting hours of time but also suffering ridicule,” Codacons wrote in a note. The Consumer Protection Association has also requested the cancellation of the entire sales process and re-proposed on other days to better protect the functionality of the platform. A tough nut to crack for Rai and Amadeus, as Sanremo got off to a rocky start.