Fans who endured a sweltering heatwave to see Taylor Swift in Brazil last week said they suffered “second degree burns” as they waited for the concert, where one tragically died.
Several wrote on social media that they needed medical treatment as temperatures rose above 100°F (37°C) at the Estádio Olímpico Nilton Santos in Rio de Janeiro on Friday.
The user confirmed that he continued the entry. Another said conditions at the stadium were “inhumane” with crowds pushing each other.
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Fans have claimed they were banned from bringing water into the stadium on Friday as Taylor Swift instructed staff to hand out bottles. The heat caused the show to resume, and the fan resumed again after it resumed.
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Taylor Swift, 33, is currently in the middle of her long-awaited Eras tour, which will see her travel across five continents with 151 shows between March 2023 and December next year.
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Fans have complained that conditions at Friday’s event were unbearable, with temperatures in the city reaching what locals said felt like 59C due to high humidity.
In one post, a fan shared his experience, saying that Taylor’s team was “there investigating the entire time” and “her head of security was very concerned.”
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She reconfirmed that she was continuing on one of the following steps.
As she was let through, people started running and she fell onto a hot metal floor that burned her leg and back, she said.
According to the fire department, more than 1,000 people reportedly fainted during the set.
During the set, Swift was forced to cancel the event and requested that water be distributed among concertgoers.
In one video, she is seen saying, “There are people who need water right here, maybe 30, 35, 40 feet back.”
“Whoever is responsible for giving this to them is just making sure that happens. ‘Can I get a signal that you know where they are?’
Local reports said bringing water into the stadium would be banned and fans could expect to pay R$8 ($1.60) for a small 305ml cup of water.
The public prosecutor’s office and consumer protection authorities have now initiated investigations into possible negligence on behalf of the organizer T4F.
Taylor Swift was in Rio de Janeiro for three nights between Friday and Monday after deciding to postpone Saturday’s show “due to the extreme temperatures in Rio.”
Taylor was unaware of the tragedy during her performance and has since released a statement expressing her devastation over Benevides’ death
More than 1,000 fans reportedly fainted during Friday’s event
Fans on Twitter criticized the organization of the event and defended Taylor Swift, who called for water to be distributed
Taylor Swift also shared on Instagram that she was “overcome with grief” when news broke of the death of Ana Clara Benevides Machado, who reportedly collapsed in the front row during the second song on November 17.
The artist said: “I can’t believe I’m writing these words, but with a broken heart I say we lost a fan before my show tonight.”
“I can’t tell you how devastated I am about this.”
“I have very little information other than the fact that she was so incredibly beautiful and far too young.”
She said: “I won’t be able to talk about it on stage because I feel overwhelmed with grief if I even try to talk about it.”
Rio’s municipal health department said Benevides, who a friend said fainted during Swift’s second song “Cruel Summer,” suffered cardiac arrest, but the exact cause of death is not yet known.
In a Nov. 19 interview, the girl’s father said his daughter “went into a dream and came back dead.”
Weiny Machado, 53, said his daughter is “happy and intelligent” and will “get her psychology degree next April to save money.”
“I don’t have the words to express my pain. “She left home to fulfill a dream and came back dead.”
T4F, the organizers, previously expressed their “sincere condolences” to Ana’s family and friends in a statement on Saturday.
They said she “felt unwell and was immediately attended to by a team of firefighters and paramedics” before being taken to nearby Salgado-Filho Hospital.
They also said water stations would be provided at later shows – before the artist postponed the show.
This came after Ana Clara Benevides, 23, suffered cardiac arrest and died after attending a Swift concert in Rio
Concerned: In the clip, filmed by a bystander, Taylor can be heard responding to calls for water by asking those in front of her for help
Swifties: Fans in the audience on Friday at the Estadio Olimpico Nilton Santos
A second Taylor Swift fan later died in Rio de Janeiro after being fatally stabbed after watching the pop star’s Eras Tour over the weekend.
Gabriel Milhomem Santos was killed just hours after taking part in the world tour at the Nilton Santos Olympic Stadium in the Brazilian city.
The 25-year-old, who was wearing a ‘Swifities’ friendship bracelet, was reportedly stabbed in the early hours of Sunday while resting on the famous Copacabana beach.
Taylor Swift is now understood to be flying back to the US for Thanksgiving before returning to Brazil for the shows in Sao Paolo on November 24th.